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Abstract

Paint has retained an important place in human life starting from historical era to today's modern world. Paint industry is the contemporary market in a global industry. The history of clothing production can be traced back to the year 2000BC.paint production became one of the large scale economic activities providing significant employment, next to agriculture. The Indian paints and clothing industry provides a valuable wealth of craftsmanship for both skilled and semi-skilled forcewhich is the development of paints units. The field of my research is Customer Satisfaction which focuses on customer’s perceptions. Many firms are interested in understanding what their customers thought about their shopping or purchase experience, because finding new customers is generally more costly and difficult than servicing existing or repeat customers. 

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