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Abstract

The services sector is a vibrant component of the economy. This sector accounts for around 60 per cent of the country‘s gross domestic product (GDP), has advanced as one of the key and fastest growing sectors not just in India but at the global level; subsequently, its impact towards global output and employment has been substantial. The share of services in India‘s GDP at factor cost (at current prices) rose from 33.3 per cent (1950–1951) to 56.5 per cent in 2012–13, as per advance estimates. The hospitality sector is one of the important sub-sets of service sector. The Indian tourism and hospitality industry has emerged as one of the key drivers of growth among the services sectors in India. Tourism in India is an employment producer and an important source of generating foreign exchange reserve for the country, apart from being an economic activity that helps local and host communities. In 2013, the travel and tourism industry contributed Rs 2.17 trillion (US$ 36 billion) or 2 per cent to the country's gross domestic product (GDP). This is expected to rise to Rs 4.35 trillion (US$ 72.17 billion) in 2024.This paper helps us to understand the challenges faced by the sector like employee retention, customer satisfaction, legal and technical compliances etc. and the paper is titled as Emerging Opportunities and Challenges in Hospitality Sector in India.

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