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Abstract

Stress is common in today’s era and banking employees are facing extensive stress due to lot of targets to be achieved and most important is dealing directly with customers’ needs lot of patience. There are many stressors like role ambiguity, organization structure, work overload, role conflict, job recognition; etc which affects the employees performance. The study is based on 61 valid responses received through a structured questionnaire and personal interviews. Through this study researchers found that, there is no formal mechanism to check the stress of bank employees which creates further stress in the organization. Banks in these days should use proper mechanism to measure the stress level of their employees and also should do various activities to mitigate this stress after checking the stress points.

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