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Abstract
Automated Teller Machine is a self service banking instrument which provide number of banking services to the customers at any time beyond banking hours. The present study analyzes the growth of Automated Teller Machines in India over the last six years and the quality of services provides through the machine from the point of view of customers. The study is descriptive in nature which uses primary and secondary data. The study revealed that the annual growth rate of ATMs has been decreasing over the years and the overall quality of services delivered through Automated Teller Machines is satisfactory. However, the study pointed out the weak areas of ATM where the service quality is to be improved further.