Main Article Content
Abstract
The Consumer Protection Act of 1986 was one of the milestones in the significant socioeconomic
movement in the country. This act gives the consumer the right to pursue a remedy
against their poor-quality goods and services. Dispute Redressal Agencies have been
established under Consumer Protection Act-1986. Consumer Forums have been authorized
over the country at different levels to provide speedy, less expensive, and simple (hassle-free)
dispute redressal to the consumers. For attaining the objectives, section 9 of the Consumer
Protection Act provides three-tier dispute redressal agencies.