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Abstract

Agriculture is the backbone of Indian economy and food security is the major concern. India needs a second green revolution and it is possible only through the transfer of technologies from lap to land. Knowledge transfer to the agriculture sector with necessary inputs is most important. The country has a widespread telecom network which could be put to effective use for delivering knowledge and information to the farming community. The Indian agriculture extension  system is the largest extension  system in the world facing acute shortage of manpower and one extension working is taking care of one thousands  farmers which is impossible task to each the ach and every farmer. The department of Agriculture and cooperation(DAC) launched Kissan call centres as centrally sponsored scheme under the Union  Ministry of Agriculture in January 21,2004 across the country to deliver extension service to the farming community. The purpose of these call centres is to respond to issues raised by farmers, instantly, in the local language. There are call centres for every state which are expected to handle the queries from any part of country. Queries related to Agriculture and allied sectors are being addressed through these call centres.     

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