Main Article Content
Abstract
Total Quality management is a management philosophy and technique used in the organizations to have the overall success in the organization by focusing on society beliefs, value system, employee’s wellbeing, customers’ satisfaction, implementing government regulation in the era of globalization and tough competition. TQM aims at continuous improvement and it is often treated as a journey, which does not end. This paper focuses on understanding the effectiveness of Total Quality Management in Saudi Arabian Manufacturing Organizations. Based on the data collected and surveying managers working in manufacturing organizations based in Saudi Arabia, this study proposed the factors which contribute to the effectiveness, benefits of TQM and Causes for TQM Failure. The findings will help the organizations to achieved success with the usage of TQM.