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Abstract

The concept of emotional intelligence is of great interest in both the popular literature and within academia. Much work in the field has been done to discover exactly what emotional intelligence is, what all it encompasses and how it would be most effectively applied in work life. It has become a theme of research in almost all fields of social science and particularly so in organizational behaviour, psychology, human resource development, administration and management. For this purpose, ten personality factors which ordinarily constituted the construct of Goleman’s questionnaire have been utilised and five demographic factors such as age, gender, family size, family income and regional disparity have been selected. The study covered 129 students from two different age groups, surveyed with the original EQ questionnaire framed by Goleman himself in 1995, adopting his original scoring key. To determine the impact of EQ on performance a specially designed test was conducted that covered their course curriculum at two different points of time. The results of the study showed that, personality factors such as life skill, social skill, self-management, stress management, adaptability, interpersonal skill and team work are positively related to EI/EQ while sensitivity to social issues, problem solving and self-development did not have any impact on EI/EQ among the Indian youth. In respect of the demographic characteristics, age /seniority/experience as well as family income impacted on EQ, while family size, gender and regional back ground were not effective in influencing level of EI/EQ among the Indian youth. However, the general finding that EQ impacts on performance was profound in our study.

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