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Abstract
Telecommunication provides technological base for social communication which means communication between business, government, families, individuals etc. It also helps people to stay connected with their community by developing and participation. Telecommunication connects different regions and nations, telecom industry is a major part of contribution to the economy of the country.
The Indian Telecom industry contributes 14.5 lacs crores to the economy at large and also supports employment generation for five million people by providing direct and indirect job opportunities whereas telecom industry estimates growth in contribution upto 8.2% to GDP of the nation for year 2020
Telecom consumers think of telecommunications in terms of both products and services. In modern times it has become common need for consumers to buy telecommunications devices as products as well as services. For example, a customer may subscribe at first the Wi-Fi or internet service package and later may install LAN for further internet facility.