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Abstract

Innovation in finance using digital technology has made a drastic change in the life of an individual in dealing with banking services. Digital technology in banking services has made the people to be included in financial sector. Financial inclusion is one of the parameter for the development of financial sector and economic development of a country. Due to introduction of digital technology in banking services increases the usage of banking services which results in inclusion of number of people in financial sector. This research tries to find out the relationship between financial inclusion and use of digital technology in banking services. Research also tries to explore use of digital technology in financial services in last three years from 2017-2019. Data of digital banking is collected from the official website of RBI. Descriptive and inferential analysis has been done to accomplish the objectives and to test the hypothesis framed. Finally, this research shows impact on financial inclusion due to usage of digital technology in banking services.

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